As the Middle East's distributors for Wild Country we are helping them with this Voluntary Recall on recent production of the Helium Karabiner.
In conjunction with Wild Country we have investigated the issue and found that none of the affected batches have made it out to us so none have been purchased through our regional retailers.
If you are based in the region and purchased any Helium Karabiners outside the region please read the details below from the Wild Country Recall page and if your krabs as among the affected batches we will arrange replacement for you either by contacting us directly or via one of our retailers if this is easier for you.
The Recall notice and details below are taken from the Wild Country website and can be found at http://www.wildcountry.co.uk/products/product-recalls/helium-karabiner-recall-issued-10-dec-2012/
Please contact us on info@globalclimbing.com or via the other means of contact details available on this site if you have any questions.
Wild Country Issue Voluntary Recall for Recent Production of the Helium Karabiner
issued 10 Dec 2012.
For the safety of all of their customers Wild Country are issuing an immediate voluntary recall of certain batches of the Wild Country Helium karabiner delivered after July 15th 2012 and Helium quickdraws made from these karabiners.
If you own a Wild Country Helium karabiner or Helium quickdraw that was purchased after the 15th July 2012 please read this notice carefully and follow the link to the Wild Country website where you will be able to identify whether your product is from one of the affected batches.
Jason Myers, Wild Country Sales Director, commented: "Recently, our testing procedures uncovered a problem in a very small percentage of Helium karabiners relating to the possibility that under load the karabiner gate may not hook up as effectively as it should. Obviously this is not acceptable and we have taken the decision to recall all the batches that may be affected. So if you have Helium karabiners bought after 15th July 2012 stop using them immediately and follow the link below to our website for instructions on how to identify and return faulty karabiners.
We apologise to any customers affected and assure everyone that any affected karabiners returned will be replaced ASAP with karabiners manufactured under revised procedures."
Please download and read the notices below for full information:
In conjunction with Wild Country we have investigated the issue and found that none of the affected batches have made it out to us so none have been purchased through our regional retailers.
If you are based in the region and purchased any Helium Karabiners outside the region please read the details below from the Wild Country Recall page and if your krabs as among the affected batches we will arrange replacement for you either by contacting us directly or via one of our retailers if this is easier for you.
The Recall notice and details below are taken from the Wild Country website and can be found at http://www.wildcountry.co.uk/products/product-recalls/helium-karabiner-recall-issued-10-dec-2012/
Please contact us on info@globalclimbing.com or via the other means of contact details available on this site if you have any questions.
Wild Country Issue Voluntary Recall for Recent Production of the Helium Karabiner
issued 10 Dec 2012.For the safety of all of their customers Wild Country are issuing an immediate voluntary recall of certain batches of the Wild Country Helium karabiner delivered after July 15th 2012 and Helium quickdraws made from these karabiners.
If you own a Wild Country Helium karabiner or Helium quickdraw that was purchased after the 15th July 2012 please read this notice carefully and follow the link to the Wild Country website where you will be able to identify whether your product is from one of the affected batches.
Jason Myers, Wild Country Sales Director, commented: "Recently, our testing procedures uncovered a problem in a very small percentage of Helium karabiners relating to the possibility that under load the karabiner gate may not hook up as effectively as it should. Obviously this is not acceptable and we have taken the decision to recall all the batches that may be affected. So if you have Helium karabiners bought after 15th July 2012 stop using them immediately and follow the link below to our website for instructions on how to identify and return faulty karabiners.
We apologise to any customers affected and assure everyone that any affected karabiners returned will be replaced ASAP with karabiners manufactured under revised procedures."
Please download and read the notices below for full information:
